See your business the way a customer does.

Short reads on what a stranger notices first, why interested people go quiet, and which fixes are worth your money. Where there's research, I'll show you what it proves and what it doesn't.

11 articles · 6 topics

Systems

What Happens to Your Business on Your Sick Day

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Photography

Is Professional Photography Worth the Money?

A $75 session and a much higher quote can look like the same thing. What separates them is whether the person's skill fits the job, and whether the work still holds up years later.

5 min readRead the article

Latest

A lit wrought-iron arch marking the entrance to a wooden boardwalk through the woods at nightLocal

What Actually Changes When You Hire Someone Local

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A small lit porch glowing warm against a deep blue night sky and dark treesTrust

When Your Website Doesn't Match the Real Thing

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Systems

The Case for One Connected System Instead of Five Vendors

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A burst of white light on a dark wooden bridge at nightWebsites

What You're Actually Paying For in a Website

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A large shingled building lit from below at night, its windows glowing above a quiet road

“When I photograph a business, the camera is the least interesting tool I bring.”

From “Phone Camera, Stock Photos, or a Professional: What Actually Changes”

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