Services

What a stranger sees before choosing you: web design, brand photography, brand identity, and Connected Business Systems, from one studio for one business.

Bought from four places, they rarely match. Made in one place for one business, they do.

Four kinds of work

Start with the symptom, not the service.

The Happy Tails sign, established 2006, standing in the grass in front of the salon's porch

The Connected Website System

Start here if strangers cannot tell what you do or whether to trust you.

A custom website with basic lead capture built in, so an inquiry lands somewhere and gets an answer.

See the Connected Website System

Can't name the symptom yet? Start here. I look at the business first, then tell you the smallest right first step.

Not sure yet? Start here
Read all four symptoms in one paragraph

Start with the symptom, not the service. If strangers cannot tell what you do or whether to trust you, look at the website first. If the pictures do not look like the place people walk into, the photography. If every new piece gets designed from scratch and nothing agrees with the logo, the identity. If leads arrive and then quietly go nowhere, the follow-up. And if you are not sure which one it is, that is what a Discovery Call is for: we look at the business first, then decide what it actually needs.

How the work is scoped

  • Everything is custom quoted. Your written agreement lists every inclusion before you sign.
  • Brand photography comes with every website, and it can also be booked on its own. Travel beyond the Chattanooga area is quoted.
  • Connected Business Systems are customer follow-up systems. Not payroll, not point of sale, not accounting.
A grinning Australian shepherd on the grooming table beside its groomer at Happy Tails
Happy Tails Grooming Salon, Cleveland, Tennessee.

How the work is done

  • The photography is real and it is ours.

    Client sessions and studio work, published with permission.

  • Founder-led.

    The person who interviews you is the person who writes and photographs the site.

Pay in full, or split it across two or three payments. Receive a discount when you pay in full. The exact amounts and dates are confirmed in your written quote. Work begins once the agreement is signed and the first payment clears.

Your site launches (or transfers) only after the final payment clears. No surprises on either side.

Two months of hosting are included, starting the day your site goes live. It ends automatically and does not renew. Ongoing website care is a separate optional plan, discussed during quoting.

Not sure which of these you need?

That's a normal place to start. Tell me about the business in a few sentences. I look first, then come back with one thing I noticed and the smallest right first step.

$20 to hold the time, credited to your project if we work together.

Not in Chattanooga. Can we still work together?