Photography

Brand Photography

Photographs of your actual business: the people, the place, the work, and what it feels like to walk in. Included with a Candor + Halo website, or booked on its own.

What gets photographed

Your real business, in five parts

Five groomers crouched together on a salon floor, holding their shears out toward the camera and laughing
PeopleThe people a customer will actually meet.

All five frames: Happy Tails Grooming Salon, Cleveland, TN

Why it matters

Before anyone walks in, your photographs answer the first questions.

  • What is this place?
  • Does it feel trustworthy?
  • What will it be like to be a customer here?

A stranger comparing two businesses can tell which website shows the actual place they would walk into. That is the gap real photography closes.

Read the research

Human imagery and trust

Research on human imagery in website design found that showing relevant people and context can influence how present and trustworthy a business feels online (Cyr, Head, Larios & Pan, 2009, MIS Quarterly). That research does not claim custom photography always outperforms stock, and neither do we.

Expectations are set before anyone arrives

Satisfaction research going back decades shows that how people judge an experience depends partly on the expectations they arrived with (Oliver, 1980, Journal of Marketing Research: foundational theory, not a website-specific study). For a business people visit in person, the website is where those expectations get formed. Imagery that misrepresents the property, the scale, the people, or the experience sets customers up to arrive expecting something different. Photography that shows the place as it actually is helps customers arrive with a clearer idea of what they are choosing.

Phone camera, stock photos, or a professional: the honest comparison

How to book it

Two ways to book

Same photographer, same way of working... the difference is only whether a website is part of the project.

Included with every website

With a Candor + Halo website

  • The photography that website needs, planned around the pages before the camera comes out.
  • Part of the website project. It is not billed separately, and there is nothing extra to decide.
  • Not unlimited. Deeper coverage or a larger reusable library is scoped separately.

Add-on

Expanded 50-image brand photography library

For a website project that wants more than the site itself calls for: a reusable set for menus, social, print, and whatever comes next, planned and shot alongside the website work.

$2,950 + applicable tax Separately scoped as an add-on to a website project

Booked on its own

Brand photography, no website required

Usually a full business story library: the people, the space, the services, the details, and what it feels like to be a customer there, photographed as one set and edited to tell that story rather than run through a preset.

  • For a website someone else built, the one you already have, menus, print, and social.
  • Commercial photography of a space or a product, when that is what the job calls for.
  • Scoped by conversation around what the business actually needs.
  • Quoted in writing before anything is booked.

Before you book

Questions

If being photographed is the part you dread

From Keena

I hear some version of this in most first conversations, so let me say it plainly: you do not have to love cameras to do this. Say so in the first conversation and we'll plan the session around your hands, your work, and your space instead of your face. The photographs are of your business... you decide how much of you is in them.

Where the photographs happen: Chattanooga and beyond

Sessions are included within the approved Chattanooga-area service zone, with the exact location confirmed during quoting. Select regional photography travel is available for an additional custom travel fee. Farther-away clients can work with a local photographer directed by Candor + Halo, so the images are still planned around the pages they'll live on.

Photographs of your actual business.

Tell us about the business and where the photographs need to live. With a website or on its own, it starts with a conversation.

$20 to hold the time, credited to your project if we work together.